13Jan/120

Five Favorite Customer Memories of 2011

Cloud 9 Living Flying Experience

Jim L. standing in front of the B-25 Bomber that helped make his dream come true

At each of our weekly company meetings we read aloud at least one customer comment we've recently received.  Sometimes these comments make us laugh, sometimes they pull at our heartstrings, but they always inspire us to live life to the fullest.

Here's five of our favorite customer memories from 2011.  Thanks, and we hope you all keep living out your dreams!

  • "Took this ride to take my Father's ashes for a spin before we laid him to rest.  He was supposed to do this with a friend so I took him instead.  Everyone was very respectful of my wishes and I'm sure my Dad enjoyed it as much as I did.  Thank you again."  Colby Brown, Drive a Stock Car
  • Since childhood, it had always been my dream to share part of what my father, a U.S. Army Air Corps pilot in WWII, had experienced. He was taken from us at a far too-early age, but I've always tried to emulate his life. My wife and family surprised me on my 64th birthday by giving me a Cloud 9 experience -- a ride in a B-25 Mitchell bomber, the same type of aircraft that my father flew. I was able to ride right behind the pilot and watched in awe as they ran through the pre-flight checklist and then lifted off for a most amazing flight. As I glanced to the left of my seat, I saw hanging on a hook, a WWII flight officer's cap ... just like the one my father wore. I was engulfed in an overwhelming sense that he was there on the plane with me. I will always be grateful to my family, the wonderful people at Cloud 9, and the Commemorative Air Force crew at St. Paul, MN for providing this incredibly meaningful experience.  Jim Landerkin, North American B-25 Bomber Ride in Minneapolis
  • "This was the second best birthday gift I've ever received (1st being the birth of my youngest son, who was born the day after my birthday)!!!  I was at a loss for words.  My instructor was Ted, and he ensured that I was informed and comfortable from the initial phone call.  I have told everyone about my experience and all were in complete awe!  I have always dreamed of flying, and you guys assisted with making this dream come true... THANK YOU SOOOOOOOOOOO MUCH!!!"  Drake Booker, Aerobatic Thrill Ride
  • "The bungee jump allowed me to conquer a fear of heights, a fear of the unknown, and a fear of commitment simultaneously.  For me, all three of those were combined into a single moment.  It was extremely difficult to take the leap, but I did it!  Now I feel more confident in overcoming similar challenges, and I look forward to events like this in the future."  Derek Padula, Bridge to Nowhere Bungee Jump
  • "I am 64 years old, overweight and I had a hard time getting into the stock car but let me tell you about the fun I had.  Absolutely one of the highlights of my life and I have had many!"  Franco B., Drive a Stock Car

See more memories and pictures sent to us from experience participants on the Cloud 9 Living Wall of Fame

10Jan/120

December 2011 Memory of the Month Winner

Cloud 9 Living Memory of the Month Winner - December 2011

Thank you for sharing Colby. We're sorry for your loss and appreciate your style in remembering your father. As a winner of the Memory of the Month, you'll be receiving a $50 Experience Gift Certificate that can be used toward any of the over 1,700 experiences on our site.

View Colby's Experience here: Driving a Stock Car in Phoenix

Learn more about the Cloud 9 Living Memory of the Month Program

To send us your memories, head to the Cloud 9 Living Page on Facebook and post them there OR send us your memory in our post-experience survey that you complete. Extra credit for pictures and videos!

12Sep/110

Greatest “Memory of the Month” $50 Giveaway

Each week we will nominate our favorite customer quotes for a chance to win a $50 certificate to Cloud 9 Living and be inducted into our Greatest "Memory of the Month", hall of fame. So tell us your story, that inspirational moment from when you were on an experience that makes you grin every time you think about it.  Tell us by posting on our Facebook Wall, and include a picture! Or tell us about that time through our follow up survey.

If you would like to hear WHY we are doing this, well, just continue reading...

4Apr/110

Cloud 9 Living in Your Words

Since opening our doors for business in 2006, our experience gifts have made dreams come true for over 37,000 people. In that time we've collected feedback about our experiences, our service, our offerings, and anything else people wanted to tell us about. With well over 100,000 words worth of survey and testimonial feedback, we thought it would be interesting to aggregate all those words in to one place to see what people really think about us and our experiences - which we've done below in two word clouds. If you're unfamiliar with word clouds - the size of the words in the cloud are determined by how often they were used - the bigger the word, the more often it was used.

So, what do YOU really think about Cloud 9?

From gift recipients and people that have actually gone on an experience:

The 75 most used words in our experience testimonials

From gift givers and people that have completed our purchase survey:

The 75 most used words in our customer surveys

Obviously we're big on experiences here!

Thanks to all of our past customers and gift recipients for the feedback over the past 5 years! We look forward to many, many more years of providing you with a great, wonderful, amazing experience!

11Nov/101

Girlfriend’s Christmas Gift to Boyfriend: Do Something You’ve Always Wanted

The opportunity to experience Glass Blowing has always been on my list of “cool things” to do. But today it wasn’t my turn, it was Nick’s, and he deserved it.

15Oct/100

Cloud 9 Couples Enjoying a Wine Tasting Sail in New York City

Here's a video of 3 extremely nice couples of Cloud 9 Living customers enjoying a day on the water with our Wine Tasting Sail in New York City.  Several of the couples were celebrating anniversaries, and it was

6Oct/100

Family Fun on the Water in New York

I recently had the chance to head out on our Tall Ship Sailing experience out of the South Street Seaport in Manhattan.  Aboard the sail that afternoon was Cloud 9 Living customer Alan and his wife and daughter celebrating his 41st Birthday.  Alan had been given

28Sep/103

Amazing Sunset on the New York Harbor

Earlier this summer on a fantastic July day, fellow Cloud 9 employee Daniel Begg and I got the chance to head out for a Sunset Sail aboard the beautiful Shearwater sailboat.  This was the perfect way to

22Sep/100

Fun in New York City with the Best of Brooklyn Food Tour


I recently spent an afternoon in New York City experiencing our Best of Brooklyn Food Tour, which was fantastic.  I was joined by two Cloud 9 customers, Nina and Hector, an incredibly friendly couple who were celebrating their 4 year wedding anniversary.

We started out by visiting New York’s legendary

17Sep/102

My Amazing “Fighter Pilot For A Day” Experience

If there is any experience we offer at Cloud 9 Living that I’ve always wanted to do, this was it – Fighter Pilot for a Day.  Earlier this summer, my dream came true when I took to the air in Southern California for the experience of a lifetime