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New To Experience Gifts How Experience Gifting Works Customer Wall Of Fame Why Cloud 9

Our People

About Us
Our staff is passionate about living life to the fullest and helping our customers to do the same.
John Augst - Owner/President

John Augst
Owner/President

John Augst

Throughout his whole life, John has had a passion for experiences. Whether Heli-Skiing in Alaska, whitewater rafting down the Snake River or taking dance lessons for his wedding, he has always believed in the impact experiences have on creating lasting memories. He and his team work together every day to make sure that their customers are too creating these lifelong memories through Cloud 9 experiences. After receiving a B.S. in Business Administration from the University of Colorado, John moved to Pinehurst, NC where he pursued his dream of playing on the PGA Tour. After 4 years of competing on the mini-tours he stepped away from professional golf and moved back to Colorado where he founded Cloud 9 Living. He currently lives just outside of Boulder with his wife Lindsey, son Nathan and golden retriever Murphy.

Insights:

  • Born In
    Born In:
    Fairfax, VA
  • Reading
    Reading:
    The Dream Manager / POWDER Magazine / Golf Week
  • Watching
    Watching:
    CNBC, Movies
  • Listening
    Listening:
    A little bit of everything
  • Hobbies
    Hobbies:
    Golf, Skiing, Traveling
  • Experience
    Favorite Experience:
    Drive a Stock Car


Bobby Augst - Executive Vice-President

Bobby Augst
Executive Vice-President

Bobby Augst

After graduating Magna Cum-Laude from University of San Diego School of Law, Bobby worked as a Deputy District Attorney in San Diego for 3 years. His passion for experiences led him back to Colorado where he joined the Cloud 9 team. His primary responsibilities include managing the company's database marketing and PR programs as well as overseeing our Supplier division. Bobby received a B.S in Business Administration from the University of Colorado and currently lives in Golden with his wife Heather and golden retriever Khuno.

Insights:

  • Born In
    Born In:
    Fairfax, VA
  • Reading
    Reading:
    Clan of the Cave Bears
  • Watching
    Watching:
    Revenge of The Nerds
  • Listening
    Listening:
    Ipod shuffle – techno, reggae, old school hip hop, rock, etc…
  • Hobbies
    Hobbies:
    Skiing, surfing, biking, traveling, having fun with my wife and dog Khuno
  • Experience
    Favorite Experience:
    Fighter Pilot for a Day


Daniel Begg - VP of Customer Experience

Daniel Begg
VP of Customer Experience

Daniel Begg

Daniel was Cloud 9 Living's first employee and has done a bit of everything during his time here. In his current role as VP of Customer Experience, Daniel is responsible for managing our team of Experience Consultants, helping develop our back end technology and making sure that all of our customers are happy. He also spearheads our corporate culture to ensure we are always "keeping it fresh." Daniel received a B.S. in Small Business Entrepreneurship from the University of Colorado.

Insights:

  • Born In
    Born In:
    Montclair, NJ
  • Reading
    Reading:
    Sailing Alone Around the World, by Joshua Slocum
  • Watching
    Watching:
    Damages on NetFlix
  • Listening
    Listening:
    Anything that makes you move
  • Hobbies
    Hobbies:
    Guitar, Bouldering, Golfing, Skiing, Oil Painting, Sailing
  • Experience
    Favorite Experience:
    Paragliding


Laura Bischoff - Experience Coordinator

Laura Bischoff
Experience Coordinator

Laura Bischoff

After receiving her degree from the Westmount College, Laura wanted to find a job where her passion for travel and adventure would be utilized. Since joining the Cloud 9 Team in early 2011, this passion combined with her desire to “experience life to the fullest” has made her a great fit and enabled her to quickly learn our customer service philosophies. As a soft spoken Colorado native, Laura is very diligent with her work and will always go the extra mile to make sure our customers have the best experience from start to finish.

Insights:

  • Born In
    Born In:
    Boulder, CO
  • Reading
    Reading:
    The Irresistible Revolution, Hunger Games, magazines
  • Watching
    Watching:
    Travel Channel, Cake Boss, Gilmore Girls, Battlestar
  • Listening
    Listening:
    Xavier Rudd, Avett Brothers, Less Than Jake…a bit of everything
  • Hobbies
    Hobbies:
    Traveling, Hiking, Camping, Tennis, Frisbee
  • Experience
    Favorite Experience:
    Dig This!, Skydiving


Lindsay Koch - Experience Consultant

Lindsay Koch
Experience Consultant

Lindsay Koch

Lindsay’s passion for creating memories for others stems from her personal experiences during her travels where she learned the importance of having your dreams come true. After receiving her degree in Social Work from the University of North Carolina in Wilmington, Lindsay moved to Boulder so that she could combine work with her love for adventure and outdoor activities. She is one of the cheerful voices on the other end of the phone and will always go the extra mile to make sure your dreams come true.

Insights:

  • Born In
    Born In:
    Boone, North Carolina
  • Reading
    Reading:
    Novels mostly, currently reading Water for Elephants
  • Watching
    Watching:
    Movies
  • Listening
    Listening:
    Avett Brothers, Edward Sharpe & the Magnetic Zeroes, Elephant Revival
  • Hobbies
    Hobbies:
    Soccer, Hiking, Camping, Snowboarding, Traveling
  • Experience
    Favorite Experience:
    Bridge to Nowhere Bungee Jump


Acacia Littrell - Sr. Experience Consultant

Acacia Littrell
Sr. Experience Consultant

Acacia Littrell

Originally from Lexington, KY, Acacia moved to Boulder, CO in 2009 shortly after returning to the US from working in Sevilla, Spain for a year as a travel guide. She may be the most positive and friendliest person you will ever come across, and will take it upon herself to ensure you have the best experience possible. She is an avid cyclist and has led group hikes up Pikes Peak. Acacia received a B.A. in Communications from Lee University.

Insights:

  • Born In
    Born In:
    Lexington, Kentucky…. Go Wildcats!!
  • Reading
    Reading:
    Any travel magazine - favorite Conde Nast Traveler
  • Watching
    Watching:
    Top Chef, Travel Channel & College Basketball
  • Listening
    Listening:
    A little bit of everything
  • Hobbies
    Hobbies:
    Cycling, Hiking, & Traveling
  • Experience
    Favorite Experience:
    Tandem Hang Gliding


Justin Morant - Director Of Web Development

Justin Morant
Director Of Web Development

Justin Morant

Justin's official title is Lead Software Engineer, meaning he is responsible for turning all of our ideas for the website and database into a reality and making sure everything is working properly. Unofficially, Justin is the "I.T. Guy", meaning we assume we can fix anything technology related ie. the website, printer, phone system etc. We are pretty sure he would like to disown this title. Justin received a B.S. in Computer Science from Bucknell University and lives in Boulder, CO.

Insights:

  • Born In
    Born In:
    Albany, NY
  • Reading
    Reading:
    Skiing Magazine
  • Watching
    Watching:
    Family Guy, American Dad, Various Movies
  • Listening
    Listening:
    The New Deal, Smashing Pumpkins, STS9, Anything 80's
  • Hobbies
    Hobbies:
    Skiing, Climbing, Biking, Hiking, Concerts
  • Experience
    Favorite Experience:
    Dinner In The Sky


Matt O'Rourke - Online Marketing Manager

Matt O'Rourke
Online Marketing Manager

Matt O'Rourke

After spending 3 days in Colorado when he was 16 years old, Matt knew that one day he would live here. After receiving his MBA from Sam Houston State in 2008, Matt made the move to Colorado and began working for an online marketing agency for a couple years. In early 2010, Matt joined Cloud 9 and quickly established himself as a key person in our online marketing efforts. He spends his free time in the mountains and loves to brew his own beer.

Insights:

  • Born In
    Born In:
    St. Louis, MO
  • Reading
    Reading:
    Rock & Ice Magazine. Outside Magazine. Various SEO, Tech, & Sports blogs.
  • Watching
    Watching:
    Sports. Top Chef. FX Original Series
  • Listening
    Listening:
    Ryan Adams & The Cardinals. Radiohead. Bob Dylan. Anything new. All the classics
  • Hobbies
    Hobbies:
    Mountaineering. Camping. Hiking. Soccer. Live Music. Homebrewing.
  • Experience
    Favorite Experience:
    Ultimate Exotic Car Racing


Lindsey Weller - Account Manager

Lindsey Weller
Account Manager

Lindsey Weller

As our only Colorado native, Lindsey joined the Cloud 9 team in mid 2009 after spending a few years in the music industry organizing concerts and events. On her cover letter, she said “…my heart jumped. I can’t imagine a better position than helping people to create lifelong memories!” This excitement and passion is evident every day in her work and has made her a tremendous asset to the company. Lindsey received a B.S. in Music at the University of Colorado in Denver.

Insights:

  • Born In
    Born In:
    Fort Collins, CO
  • Reading
    Reading:
    The Onion, Rolling Stone Magazine, Denver Westword
  • Watching
    Watching:
    The Travel Channel, Comedy Central
  • Listening
    Listening:
    Too much to narrow it down. Indie Rock, Bluegrass, Jazz, Alt Country, Blues, Pop, Classical, Soul, etc.
  • Hobbies
    Hobbies:
    Concerts and Music Festivals, Skiing, Hiking
  • Experience
    Favorite Experience:
    The Heist