Fells Point Food Tour
Baltimore Gourmet
Dec 06, 2019
By: Monica G
Hi Monica,
Fantastic! I'll be sure to pass your high praise along to your guide. I hope you found some great new spots to re-visit in the future, and you made fun memories with the family!
Cheers,
Inah
Little Italy Food Tour
Baltimore Gourmet
Nov 20, 2019
By: Bob S
Hi Bob,
That's what we love to hear! Only the best experiences for our equally excellent customers. I hope you made some great new memories in Baltimore!
Warm regards,
Inah
Little Italy Food Tour
Baltimore Gourmet
Oct 25, 2019
By: Kathy H
Hi Kathy,
Thank you so much for taking the time to write in! While I'm glad to hear that Isabella's lived up to expectations, and that you enjoyed the destination itself, it sounds like your experience was a bit of a mixed bag. I'll be sure to pass you feedback along to our tour partner, as we want to ensure every part of the tour is as enjoyable as the next.
Warm regards,
Inah
Annapolis Food and Historical Tour
Baltimore Gourmet
Oct 25, 2019
By: Katrina M
Hi Dennis,
So happy to hear you enjoyed your long-awaited experience! Great food, a fun guide, and a dash of historical spookiness thrown in (just in time for Halloween) - what more can you ask for? Cheers to great new memories in Annapolis!
Best,
Inah
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Oct 16, 2019
By: George M
Hi there George!
Thanks so much for letting us know!
Our partners aim to put on a truly spectacular event, and I am so excited to hear that your Baltimore Harbor Lunch Cruise was just that!
Best,
Sophia
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Sep 18, 2019
By: Brandon K
Little Italy Food Tour
Baltimore Gourmet
Sep 18, 2019
By: Margaret W
Hi Margaret,
So happy to hear you were finally able to go out on your adventure! I know that our guides take a lot of pride in surprising even locals with new information, and I'll be sure to pass your compliments along to Mary Margaret. Nothing like a little walking and a little history to work up an appetite. I hope you made some great new memories in the Charm City!
Cheers,
Inah
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Sep 03, 2019
By: Steven W
Hi there Irene and Steven,
I want to apologize for any disappointments experienced on your Dinner Cruise, and thank you for bringing this to our attention and sharing your experience!
I spoke with the cruise line regarding your reservation, and the request for a window seat. Customers are welcome to upgrade their reservation to a window seat directly through our cruise partner. They did informed us that the only way to guarantee a window seat is through the purchase of the window seat upgrade. I cannot speak to the conversation you had when discussing the window seating, but we do appreciate you letting us know, and will work with our partners to provide more clarification for guests wanting to upgrade their tickets. We are incredibly sorry if this was not clearly communicated, and if someone incorrectly advised you that an early arrival would equate to a window seat.
While it is worth asking for, last minute window seating is not guaranteed without purchase of the upgrade, and is, as you mentioned, first come first serve depending on availability. Our partners let us know that while the crew on board does aim to accommodate all requests, there may have been multiple requests to various crew members that day which led to a bit of confusion as to which customers were the primary request.
Our cruise partners are usually so wonderful, and we are very sorry that the request was not addressed as promised. They work diligently to serve all guests with excellence, and extend their apologies if this was not the case on your cruise.
Additionally, it seems that there may have been some over-eager guests aboard that were willing to break the rules to snag different seating. We appreciate your cooperation with the crew members, and for being so courteous to other guests. It truly speaks to your character as wonderful people!
Please note, we have placed a $50.00 credit in you Cloud 9 Living account. You can access this by logging into your Cloud 9 Living account, then clicking "My Vouchers." We look forward to getting you out on another experience soon!
Best,
Sophia
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Oct 23, 2018
By: Michael H
Thanks for writing in about your lunch cruise. I'm sorry to hear the weather wasn't the most cooperative while you were out on the water. Despite that, I'm glad you had great service and hopefully had great company on board.
Please, let me know if you have any questions or concerns. Enjoy your weekend!
Best,
Brooke
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Sep 21, 2018
By: Westry H
Thanks for writing in. I'm sorry to hear Mother Nature wasn't the most cooperative during your cruise. Despite the crummy weather, that's great to hear you had accommodating service and delicious food. We would love to get you out on a better day, so I have added $25 to your Cloud 9 Living account for a future experience.
Best,
Brooke
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Sep 21, 2018
By: Jeff S
Thanks for writing in. I'm sorry to hear that the cruise missed its mark in regards to your expectations. This cruise does only offer lunch and musical entertainment on board, but I will be sure to pass along your comments to our product team to see if we can better address this in our description.
I'm glad to hear you enjoyed the food and had great service, though. Please note that I have placed $25 in your Cloud 9 Living account to use towards another experience.
Best,
Brooke
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Aug 28, 2018
By: Lynne C
Fells Point Food Tour
Baltimore Gourmet
Jun 04, 2018
By: Jeanne M
Federal Hill Food Tour
Baltimore Gourmet
Aug 07, 2017
By: Cynthia M
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Aug 02, 2017
By: Craig B
Annapolis Food and Historical Tour
Baltimore Gourmet
Jul 21, 2017
By: Kay T
Annapolis Food and Historical Tour
Baltimore Gourmet
Apr 04, 2017
By: Rachel B
Fells Point Food Tour
Baltimore Gourmet
Dec 20, 2016
By: Dianne R
Little Italy Food Tour
Baltimore Gourmet
Nov 22, 2016
By: Sharon G
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Nov 17, 2016
By: Rose S
Little Italy Food Tour
Baltimore Gourmet
Oct 11, 2016
By: Cynthia M
Annapolis Food and Historical Tour
Baltimore Gourmet
Sep 30, 2016
By: Grace M
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Sep 22, 2016
By: Lynne C
Annapolis Food and Historical Tour
Baltimore Gourmet
Aug 16, 2016
By: Anne G
Annapolis Food and Historical Tour
Baltimore Gourmet
Jul 06, 2016
By: Carolyn C
Annapolis Food and Historical Tour
Baltimore Gourmet
Jul 06, 2016
By: Jane S
Little Italy Food Tour
Baltimore Gourmet
May 10, 2016
By: Johanna C
Federal Hill Food Tour
Baltimore Gourmet
Apr 25, 2016
By: Nytia B
Federal Hill Food Tour
Baltimore Gourmet
Apr 04, 2016
By: Francesca M
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Mar 22, 2016
By: Milagros F
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Nov 30, 2015
By: John M
Annapolis Food and Historical Tour
Baltimore Gourmet
Nov 10, 2015
By: Marshall F
Annapolis Food and Historical Tour
Baltimore Gourmet
Nov 03, 2015
By: Jackie L
Fells Point Food Tour
Baltimore Gourmet
Nov 03, 2015
By: Barbara B
Fells Point Food Tour
Baltimore Gourmet
Oct 13, 2015
By: Karen B
Fells Point Food Tour
Baltimore Gourmet
Sep 09, 2015
By: Zachary W
Annapolis Food and Historical Tour
Baltimore Gourmet
Sep 09, 2015
By: Sam P
Fells Point Food Tour
Baltimore Gourmet
Aug 24, 2015
By: Susan S
Fells Point Food Tour
Baltimore Gourmet
Aug 11, 2015
By: Gerren P
Annapolis Food and Historical Tour
Baltimore Gourmet
Jul 14, 2015
By: Christine P
Fells Point Food Tour
Baltimore Gourmet
Jun 29, 2015
By: Cheri M
Annapolis Food and Historical Tour
Baltimore Gourmet
Jun 29, 2015
By: Renee H
Annapolis Food and Historical Tour
Baltimore Gourmet
May 27, 2015
By: Kerry L
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
May 12, 2015
By: Ted B
Little Italy Food Tour
Baltimore Gourmet
Apr 13, 2015
By: Michael C
Annapolis Food and Historical Tour
Baltimore Gourmet
Nov 03, 2014
By: Jim B
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Oct 27, 2014
By: Nareesa M
Annapolis Food and Historical Tour
Baltimore Gourmet
Aug 18, 2014
By: Gary T
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Jul 21, 2014
By: Gail U
Fells Point Food Tour
Baltimore Gourmet
Jul 14, 2014
By: Mary S
Little Italy Food Tour
Baltimore Gourmet
Jun 17, 2014
By: David H
Little Italy Food Tour
Baltimore Gourmet
Jun 17, 2014
By: Renee M
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Mar 03, 2014
By: Courtney C
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Feb 06, 2014
By: Lawrence G
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Dec 27, 2013
By: TIMOTHY R
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Oct 09, 2013
By: Baindu M
Annapolis Food and Historical Tour
Baltimore Gourmet
Oct 09, 2013
By: Albert C
Annapolis Food and Historical Tour
Baltimore Gourmet
Oct 09, 2013
By: Kim U
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Sep 11, 2013
By: Deborah W
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Sep 06, 2013
By: Michelle W
Little Italy Food Tour
Baltimore Gourmet
Nov 28, 2012
By: Gary W
Fells Point Food Tour
Baltimore Gourmet
Oct 08, 2012
By: Richelle C
Fells Point Food Tour
Baltimore Gourmet
Jul 30, 2012
By: Terry W
Annapolis Food and Historical Tour
Baltimore Gourmet
Jul 13, 2012
By: Redith S
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
May 29, 2012
By: Maryanne G
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Apr 30, 2012
By: David L
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Nov 17, 2011
By: Jo S
Baltimore Harbor Lunch Cruise
Baltimore Gourmet
Sep 26, 2011
By: Carrie B
Baltimore Harbor Dinner Cruise
Baltimore Gourmet
Sep 05, 2011
By: Lisa S