Best of Philadelphia Food Tour
Philadelphia Gourmet
Aug 07, 2020
By: Chrissy K
Hi there, Chrissy!
I'm so excited that you and your guests had such a great time! Having a warm and entertaining guide makes for an extraordinary tour. We will be sure to pass along the kind words to Adam. Topping off the tour with tasty food is truly remarkable! I'm happy to hear that our partners and the local restaurants made you feel not only welcome with friendliness and delicious food, but safe with the precautions that were implemented.
Best,
Sips of Philly Brewery Tour
Philadelphia Gourmet
Feb 27, 2020
By: Kristy R
Hi Kristy - thanks so much for the great review! I'm so glad that despite not having designated seating, you were able to fully enjoy this awesome tour! Looking forward to hearing from you next time you want to get out on a great tour! Best, Jake.
Decadent Gourmet Tour
Philadelphia Gourmet
Feb 19, 2020
By: Leah P
Hi Leah! Wow, what an amazing review from such an awesome person! I'll be sure to pass along your high praise of Mary Ann to our tour partners - they'll be ecstatic to hear! Isn't it a lovely thing - finding new treasures in your own town? Please do let me know next time you are looking to go out on another great experience! Cheers, Jake.
Best of Philadelphia Food Tour
Philadelphia Gourmet
Nov 13, 2019
By: Brian Z
Hi Brian,
Thanks so much for taking the time to write in and for your honest feedback. I'll be sure to pass your compliments along to Seth, as well as your notes regarding the food! We want to make sure every part of your tour is 5-star worthy, and we can best improve by hearing the feedback from customers such as yourself. I hope you still had a memorable time in Philadelphia!
Warm regards,
Inah
Italian Market Shopping Tour
Philadelphia Gourmet
Nov 05, 2019
By: Judith L
Hi Judith,
Well, we happen to think you're pretty wonderful too, so I'm glad the day was everything you'd hoped for! I'm sure Stephanie will be excited to hear that, and I'll be sure to pass your compliments along. I hope you stumbled across some great new finds in the market!
Cheers,
Inah
Best of Philadelphia Food Tour
Philadelphia Gourmet
Sep 26, 2019
By: Angela G
Hi Angela,
Thank you so much for taking the time to share your experience with us! I'm happy to hear that you enjoyed your tour and that Adam led it so well - I'll be sure to pass your compliments along. Nothing like some good, hearty food to fuel you for the walking part of the tour, right?
I know our tour partner aims to show off the best Philadelphia has to offer, but I know that sometimes involves navigating destinations that present unique challenges, such as stairs or a large crowd. As the tour is ever evolving, it is difficult to have an exact itinerary of the stops, though I'll be glad to discuss your feedback with our partners!
Let us know when you feel like getting out on another fun adventure!
Inah
Philadelphia Lunch Cruise
Philadelphia Gourmet
Sep 19, 2019
By: Kathy S
Hi there Kathy,
I wanted to begin by apologizing for your experience aboard your lunch cruise, and thank you for letting us know!
While I am excited to hear that the lunch cruise was a popular choice for that date, I do understand that this may have caused for a few delays. Our goal is always get guests out on exciting and memorable adventures. I am incredibly sorry to hear that this was not the case on your cruise.
I reached out to our partners regarding the delay in the food, and the wait for the buffet. They did let us know that they aim to make sure all guests are able to pass through the buffet line before removing the main course and providing the desserts. That being said, I am very sorry that there was a delay. I have shared your feedback with our partners, and we will look into ways to improve this.
In terms of the music, I apologize that the genre did not suite your taste. I hope that despite this, you were able to enjoy some fun dancing!
Parking can certainly be a pain. We do our best to note the pricing tends to vary between $10-$17 per day in your Confirmation Email, and understand that this can be a frustration.
I hope that despite these circumstances, it was an enjoyable evening spent with good company!
Please note, I have placed a $25.00 credit into your Cloud 9 Living account for future use. I look forward to getting you out on another adventure soon!
Best,
Sophia
Philadelphia Dinner Cruise
Philadelphia Gourmet
Sep 12, 2019
By: John T
Highlights of East Passyunk Food Tour
Philadelphia Gourmet
Aug 21, 2019
By: John B
Hi John, That's fantastic! I'll be sure to pass your compliments along to Kathy. I hope you found some great new spots in Philly to visit! Cheers, Inah
Highlights of East Passyunk Food Tour
Philadelphia Gourmet
Aug 21, 2019
By: Gerald V
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 21, 2019
By: Kassie J
Hi Kassie, That definitely sounds like a lovely way to spend the day! Great food, a little history, and some fun buildings thrown in - what could be better? Let us know when you feel like exploring another cool city! Cheers, Inah
Philadelphia Lunch Cruise
Philadelphia Gourmet
Aug 12, 2019
By: Caroline J
Italian Market Shopping Tour
Philadelphia Gourmet
Jul 22, 2019
By: Timothy P
Philadelphia Lunch Cruise
Philadelphia Gourmet
Jul 22, 2019
By: Gregg C
Hi there Gregg,
Thank so much for sharing this with us! Happy Belated Birthday to your wife from the entire Cloud 9 Living team!
We are glad that the crew and the food were stellar!
We've spoken with our cruise partners regarding the numerous children aboard the ship, and unfortunately as the cruise is open to people of all ages, there is truly no way to prevent parents from wanting to share the adventure with their little ones. It's understandable that this complicated your experience and provided a bit of a challenge for conversation. Our sincerest apologies that you and your wife were amid a group so rambunctious! We hope you were still able to enjoy each other's company, despite the noise!
In terms of the music, we are so sorry the music was not your style. We do note that there is a live, vibrant DJ aboard the ship, but we understand how this could have added to the chaos with the number of children aboard!
As with all of our experiences, we want our customers to have an enjoyable, memorable, and exciting experience, and we are so sorry that your Lunch Cruise was anything less than that. We have gone ahead and placed a $50.00 credit in your account, in hopes of getting you out on another experience!
Very Best,
Sophia
Best of Philadelphia Food Tour
Philadelphia Gourmet
May 28, 2019
By: Christine F
Hi Christine, I'm a big believer in exploring a city through its iconic foods and it sounds like this tour really delivered! I'll be sure to let Adam know how much fun you had. Let us know when you feel like going out on another adventure! Cheers, Inah
Philadelphia Lunch Cruise
Philadelphia Gourmet
May 28, 2019
By: Michael A
Michael,
Wishing you a Happy Belated Anniversary! We are so sorry to hear that the Lunch Cruise was less than what you expected for your 39th anniversary celebration. We appreciate you letting us know how the event went!
The buffet is certainly meant to be wonderful, and we would love to learn more about what you experienced. Our apologies for any confusion, coffee, tea, and iced tea are complimentary, while additional beverages are available for purchase.
Although the cruise is known to accommodate up to 500 people, we understand how powerful of a presence any private groups can have. We are hopeful that despite the other guests, that you and your guest were able to enjoy each other's company!
In terms of the music, our cruise partners aim to provide a lively and upbeat atmosphere, but we apologize if the style was not a good fit for the occasion.
Again, thank you for taking the time to write in, we truly appreciate it. While I know we can’t bring back that day for you, we have placed $50 in your account for use towards a future experience if you’d like to give us another try.
Best,
Sophia
Best of Philadelphia Food Tour
Philadelphia Gourmet
May 15, 2019
By: Dennis P
Hi Dennis, I'll be sure to pass along your kind words to Matt! Cheers to new memories made in a city with so much history! Warm Regards, Inah
Decadent Gourmet Tour
Philadelphia Gourmet
May 08, 2019
By: Emily R
Hi Emily, Thank you for taking the time to write in about your experience, and I'll be sure to pass your kind words along to Mary Ann! Cheers to good food in a fun city - I hope you made some wonderful new memories in Philly! Warm Regards, Inah
Best of Philadelphia Food Tour
Philadelphia Gourmet
Apr 02, 2019
By: Michael O
Hi Michael, Thank you so much for taking the time to write in about your experience - Matt will be thrilled that you had such an enjoyable day! Nothing like a little sunshine and some walking to work up an appetite! I hope you made great new memories in Philly! Cheers, Inah
History & Happy Hour Tour
Philadelphia Gourmet
Apr 02, 2019
By: Tracy S
Hi Tracy, That's wonderful! I know our guides take a lot of pride in showing off the hidden gems of Philly, and I hope you found some new spots to revisit. I'll also be sure Alex knows how much fun you had on your tour! Cheers, Inah
Decadent Gourmet Tour
Philadelphia Gourmet
Mar 01, 2019
By: John P
Hi John, That certainly sounds like a full day! I'll be sure to pass your compliments on to Matt, I know he'll be happy to hear you had a fun time. And what's better than taking home some delicious souvenirs at a discount? Cheers, Inah
Decadent Gourmet Tour
Philadelphia Gourmet
Jan 22, 2019
By: Anthony T
Thanks for the awesome review, Anthony, we are thrilled to hear you had such an excellent time on your tour and even happier to hear that Mary Ann helped make the tour even more worthwhile, I will definitely make sure to share your kind words with our tour company! We hope to see you back again soon for more adventures but until then, have a Happy New Year!
Philadelphia Dinner Cruise
Philadelphia Gourmet
Nov 21, 2018
By: Osman M
Hey Osman,
I'm so happy to hear that you had a wonderful date night out on the water cruising around the city. Thanks for sharing!
Best,
Brooke
Italian Market Shopping Tour
Philadelphia Gourmet
Nov 08, 2018
By: Marybeth S
Hi Marybeth, Thank you for your kind words! I'll be sure to pass your compliments on to Ariel. I hope you were able to score some treats to take home and serve as a reminder of your experience. Cheers, Inah
Italian Market Shopping Tour
Philadelphia Gourmet
Oct 12, 2018
By: Lara O
Hi Lara, Thank you for sharing your thoughts. We greatly value the feedback we receive from our customers. While I'm happy to hear that you enjoyed the tour itself, I do want to offer my sincere apologies for the oversight on our part regarding the meeting location. I know that your tour has already come and gone, but rest assured that the location has now been updated. I have gone ahead and placed a $25 Cloud 9 Living voucher in your account for use towards a future experience, in an effort to regain your trust and to make up for the difficulty in reaching the tour.
I will, of course, pass your compliments on to the Urban Adventures Limited team - we are glad to be partnered with an organization that places as high a value on the customer experience as we do.
All the best, Inah
Best of Philadelphia Food Tour
Philadelphia Gourmet
Sep 26, 2018
By: Danielle E
Hi Danielle, I'm so happy to hear that you had a great time, and that this food tour stood out! I'll be sure to pass on your compliments to Adam. Here's to Philly and all its food (not just the cheesesteaks)! Cheers, Inah
Best of Philadelphia Food Tour
Philadelphia Gourmet
Sep 04, 2018
By: Lisa B
I'm so glad you enjoyed your experience! I hope you discovered a few new places and made some great memories.
Philadelphia Dinner Cruise
Philadelphia Gourmet
Sep 04, 2018
By: Sylvester J
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 28, 2018
By: Karen H
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 28, 2018
By: Harshal D
Highlights of East Passyunk Food Tour
Philadelphia Gourmet
Aug 28, 2018
By: Thomas W
Philadelphia Dinner Cruise
Philadelphia Gourmet
Aug 28, 2018
By: Travis F
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 28, 2018
By: Nikita P
Best of Philadelphia Food Tour
Philadelphia Gourmet
Aug 28, 2018
By: Guillaume F
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 28, 2018
By: Alexander P
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 28, 2018
By: Susan S
Philadelphia Dinner Cruise
Philadelphia Gourmet
Jun 13, 2018
By: Gregory M
Best of Philadelphia Food Tour
Philadelphia Gourmet
Jun 04, 2018
By: Giri S
Decadent Gourmet Tour
Philadelphia Gourmet
Jun 04, 2018
By: Jean M
Best of Philadelphia Food Tour
Philadelphia Gourmet
May 07, 2018
By: Thomas W
Hi Thomas,
Thank you so much for taking the time to write in with your feedback. I'm sorry that the weather did not cooperate, but I am happy that you still had a fun time and that you found a new restaurant to try out again in the future.
Be sure to let me know if you ever want to explore a new city!
Jennifer
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 02, 2017
By: Laurie W
Best of Philadelphia Food Tour
Philadelphia Gourmet
Mar 20, 2017
By: Paola M
Best of Philadelphia Food Tour
Philadelphia Gourmet
Oct 28, 2016
By: Nancy F
Highlights of East Passyunk Food Tour
Philadelphia Gourmet
Oct 20, 2016
By: Jeff G
Philadelphia Dinner Cruise
Philadelphia Gourmet
Aug 15, 2016
By: James C
Philadelphia Dinner Cruise
Philadelphia Gourmet
Aug 09, 2016
By: Robert S
Best of Philadelphia Food Tour
Philadelphia Gourmet
Aug 02, 2016
By: Victoria M
Philadelphia Lunch Cruise
Philadelphia Gourmet
Jul 26, 2016
By: Bill P
Decadent Gourmet Tour
Philadelphia Gourmet
Jul 06, 2016
By: Diana L
Philadelphia Lunch Cruise
Philadelphia Gourmet
May 10, 2016
By: John M
Decadent Gourmet Tour
Philadelphia Gourmet
Apr 21, 2016
By: Barry M
Decadent Gourmet Tour
Philadelphia Gourmet
Mar 01, 2016
By: Katelyn M
Philadelphia Lunch Cruise
Philadelphia Gourmet
Nov 03, 2015
By: Debby C
Best of Philadelphia Food Tour
Philadelphia Gourmet
Oct 26, 2015
By: Steve D
Philadelphia Dinner Cruise
Philadelphia Gourmet
Oct 07, 2015
By: Matthew G
Philadelphia Lunch Cruise
Philadelphia Gourmet
Sep 21, 2015
By: Denise J
Philadelphia Lunch Cruise
Philadelphia Gourmet
Sep 02, 2015
By: Craig W
Philadelphia Lunch Cruise
Philadelphia Gourmet
Sep 02, 2015
By: Aaron W
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 25, 2015
By: Michael &
Decadent Gourmet Tour
Philadelphia Gourmet
Jun 12, 2015
By: Sue G
Decadent Gourmet Tour
Philadelphia Gourmet
Jun 05, 2015
By: Max K
Decadent Gourmet Tour
Philadelphia Gourmet
Jun 02, 2015
By: Tina K
Decadent Gourmet Tour
Philadelphia Gourmet
May 27, 2015
By: Nichole P
Decadent Gourmet Tour
Philadelphia Gourmet
Apr 29, 2015
By: Susan W
Best of Philadelphia Food Tour
Philadelphia Gourmet
Mar 16, 2015
By: Karly O
Best of Philadelphia Food Tour
Philadelphia Gourmet
Nov 03, 2014
By: William H
Philadelphia Dinner Cruise
Philadelphia Gourmet
Oct 22, 2014
By: Michael C
Best of Philadelphia Food Tour
Philadelphia Gourmet
Oct 20, 2014
By: Gail B
Philadelphia Dinner Cruise
Philadelphia Gourmet
Oct 07, 2014
By: Debra M
Decadent Gourmet Tour
Philadelphia Gourmet
Oct 07, 2014
By: Ellen A
Philadelphia Dinner Cruise
Philadelphia Gourmet
Sep 29, 2014
By: Christa S
Philadelphia Lunch Cruise
Philadelphia Gourmet
Sep 23, 2014
By: DIANE C
Decadent Gourmet Tour
Philadelphia Gourmet
Sep 22, 2014
By: Wendy D
Philadelphia Dinner Cruise
Philadelphia Gourmet
Sep 02, 2014
By: Bernard J
Philadelphia Dinner Cruise
Philadelphia Gourmet
Aug 21, 2014
By: Sheila D
Decadent Gourmet Tour
Philadelphia Gourmet
Aug 18, 2014
By: Karen P
Decadent Gourmet Tour
Philadelphia Gourmet
Jul 14, 2014
By: Gary S
Decadent Gourmet Tour
Philadelphia Gourmet
Jul 08, 2014
By: Lori W
Best of Philadelphia Food Tour
Philadelphia Gourmet
May 28, 2014
By: Mendy C
Best of Philadelphia Food Tour
Philadelphia Gourmet
May 06, 2014
By: Erin M
Decadent Gourmet Tour
Philadelphia Gourmet
May 06, 2014
By: Daniel P
Philadelphia Dinner Cruise
Philadelphia Gourmet
Dec 04, 2013
By: Joan L
Decadent Gourmet Tour
Philadelphia Gourmet
Dec 04, 2013
By: Kenneth D
Best of Philadelphia Food Tour
Philadelphia Gourmet
Oct 09, 2013
By: Scott H
Best of Philadelphia Food Tour
Philadelphia Gourmet
Sep 19, 2013
By: Jeanne M
Best of Philadelphia Food Tour
Philadelphia Gourmet
Aug 19, 2013
By: CHRIS F
Decadent Gourmet Tour
Philadelphia Gourmet
Jul 15, 2013
By: Denise B
Best of Philadelphia Food Tour
Philadelphia Gourmet
Jan 30, 2013
By: Miriam B
Decadent Gourmet Tour
Philadelphia Gourmet
Jan 02, 2013
By: TODD A
Decadent Gourmet Tour
Philadelphia Gourmet
Dec 10, 2012
By: Christine G
Philadelphia Dinner Cruise
Philadelphia Gourmet
Oct 26, 2012
By: Lucia E
Philadelphia Dinner Cruise
Philadelphia Gourmet
Oct 08, 2012
By: Tracey-Ann M
Best of Philadelphia Food Tour
Philadelphia Gourmet
Oct 08, 2012
By: Bruce S
Philadelphia Lunch Cruise
Philadelphia Gourmet
Oct 08, 2012
By: Suzanne M
Best of Philadelphia Food Tour
Philadelphia Gourmet
Jul 30, 2012
By: Brian S
Best of Philadelphia Food Tour
Philadelphia Gourmet
Jun 20, 2012
By: Michael S
Decadent Gourmet Tour
Philadelphia Gourmet
May 01, 2012
By: Janine B
Decadent Gourmet Tour
Philadelphia Gourmet
Apr 17, 2012
By: Christine T
Decadent Gourmet Tour
Philadelphia Gourmet
Apr 01, 2012
By: Cynthia R
Best of Philadelphia Food Tour
Philadelphia Gourmet
Mar 22, 2012
By: Peter W
Best of Philadelphia Food Tour
Philadelphia Gourmet
Feb 23, 2012
By: Rosemarie V
Decadent Gourmet Tour
Philadelphia Gourmet
Jan 09, 2012
By: Julie M
Best of Philadelphia Food Tour
Philadelphia Gourmet
Nov 09, 2011
By: Lucas R
Decadent Gourmet Tour
Philadelphia Gourmet
Oct 10, 2011
By: Barbara H
Philadelphia Lunch Cruise
Philadelphia Gourmet
Oct 09, 2011
By: Dolores R
Best of Philadelphia Food Tour
Philadelphia Gourmet
Oct 03, 2011
By: Lisa H
Decadent Gourmet Tour
Philadelphia Gourmet
Jul 26, 2011
By: Ivy B
Philadelphia Dinner Cruise
Philadelphia Gourmet
Jul 19, 2011
By: Td D
Philadelphia Dinner Cruise
Philadelphia Gourmet
Jul 05, 2011
By: David O
Decadent Gourmet Tour
Philadelphia Gourmet
Jun 30, 2011
By: Denny D
Philadelphia Dinner Cruise
Philadelphia Gourmet
Jun 23, 2011
By: Doug M
Decadent Gourmet Tour
Philadelphia Gourmet
Jun 13, 2011
By: Stephanie G