Five Favorite Customer Memories of 2011
At each of our weekly company meetings we read aloud at least one customer comment we've recently received. Sometimes these comments make us laugh, sometimes they pull at our heartstrings, but they always inspire us to live life to the fullest.
Here's five of our favorite customer memories from 2011. Thanks, and we hope you all keep living out your dreams!
- "Took this ride to take my Father's ashes for a spin before we laid him to rest. He was supposed to do this with a friend so I took him instead. Everyone was very respectful of my wishes and I'm sure my Dad enjoyed it as much as I did. Thank you again." Colby Brown, Drive a Stock Car
- Since childhood, it had always been my dream to share part of what my father, a U.S. Army Air Corps pilot in WWII, had experienced. He was taken from us at a far too-early age, but I've always tried to emulate his life. My wife and family surprised me on my 64th birthday by giving me a Cloud 9 experience -- a ride in a B-25 Mitchell bomber, the same type of aircraft that my father flew. I was able to ride right behind the pilot and watched in awe as they ran through the pre-flight checklist and then lifted off for a most amazing flight. As I glanced to the left of my seat, I saw hanging on a hook, a WWII flight officer's cap ... just like the one my father wore. I was engulfed in an overwhelming sense that he was there on the plane with me. I will always be grateful to my family, the wonderful people at Cloud 9, and the Commemorative Air Force crew at St. Paul, MN for providing this incredibly meaningful experience. Jim Landerkin, North American B-25 Bomber Ride in Minneapolis
- "This was the second best birthday gift I've ever received (1st being the birth of my youngest son, who was born the day after my birthday)!!! I was at a loss for words. My instructor was Ted, and he ensured that I was informed and comfortable from the initial phone call. I have told everyone about my experience and all were in complete awe! I have always dreamed of flying, and you guys assisted with making this dream come true... THANK YOU SOOOOOOOOOOO MUCH!!!" Drake Booker, Aerobatic Thrill Ride
- "The bungee jump allowed me to conquer a fear of heights, a fear of the unknown, and a fear of commitment simultaneously. For me, all three of those were combined into a single moment. It was extremely difficult to take the leap, but I did it! Now I feel more confident in overcoming similar challenges, and I look forward to events like this in the future." Derek Padula, Bridge to Nowhere Bungee Jump
- "I am 64 years old, overweight and I had a hard time getting into the stock car but let me tell you about the fun I had. Absolutely one of the highlights of my life and I have had many!" Franco B., Drive a Stock Car
See more memories and pictures sent to us from experience participants on the Cloud 9 Living Wall of Fame
For the Nice Guys: Christmas Gifts for Guys
It’s that time again. Doorknobs suddenly jingle with brassy sleigh bells, be-ribboned garlands appear above the mantle, and storefronts advise you to get rollin’ on that monster Christmas List scroll.
At least I wish I had a scroll. Too many of the men in my life (I’m talking about you, Dad) refuse to let loose a gift they’d like, leaving me grasping for books, fancy sea salts and (seriously) socks.
If this all sounds familiar, I offer you here a few clues, courtesy of Cloud 9 Living. From six-day wind surfing lessons in San Antonio to Private Ninja Lessons (also serious) in New York, the days of socks and sea salts are over.
Golf Lesson with a PGA Pro This ever-popular (yet never dull) experience pairs the golf-enthusiast in your life with a bona fide PGA pro for a one-on-one lesson of a lifetime. He’ll hammer out the quirks of his swing, learn how to beat the sand trap, and reap the rewards of a pro’s lifetime in the game.
Featured Provider – Helicopter Tour Operator Carol Wrenn

Carol's company constantly gets great reviews for their attention to detail and fantastic service.
The Featured Experience Provider segment is a chance for us and our customers to get to know more about the incredible individuals that provide our experiences. They are the true masters of their craft, having years of experience providing customers an opportunity to check something off their bucket list. They are entrepreneurs who, in many cases, left steady jobs at large corporations to pursue the American Dream, creating thousands of unforgettable memories for many along the way.
Today we talk with Carol Wrenn, one of the amazing people behind our helicopter tours in New York, New Jersey, and Philadelphia. Carol shares with us her favorite things about their tours and some great and memorable customer experiences. Above all, it becomes clear (once again) that we work with experience providers that are simply the best at what they do in their part of the country.
What do you love about the experiences you offer?
Featured Provider – Biplane Pilot John Corradi
The Featured Experience Provider segment is a chance for us and our customers to get to know more about the incredible individuals that provide our experiences. They are the true masters of their craft, having years of experience providing customers an opportunity to check something off their bucket list. They are entrepreneurs who, in many cases, left steady jobs at large corporations to pursue the American Dream, creating thousands of unforgettable memories for many along the way.
Today we talk with one of our favorite Pilots, John Corradi, about his biplane operation, his best customer experiences, and working with Cloud 9 Living.
When & why did you start your company?
I started my Air Tour ride hopping business with my 1942 Waco biplane because
Stay Connected
Recent Posts
- Top Customer Picks for Valentine’s Day Gifts
- Five Favorite Customer Memories of 2011
- December 2011 Memory of the Month Winner
- Great Outdoors Series: Greater Fort Lauderdale
Blog Categories
- Company News & Events (27)
- Customer Experiences (12)
- Experience Provider News & Tips (8)
- Featured Experiences (39)
- General (12)
- Gift Ideas (44)







