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2019 Holiday Return Policy
To make your holiday shopping a bit less stressful, any Experience Voucher or Gift Certificate purchased between November 1, 2019 and December 31, 2019 can be returned through January 31, 2020 free of charge (all other return policies apply).
Experience Exchange Policy
Recipients may exchange any un-booked experience at any time free of charge. Booked Experiences must be exchanged outside of the posted cancellation policy for that particular experience.
Should the recipient choose to exchange for a more expensive experience they will simply need to pay the difference in cost. Should they exchange for a less expensive experience they will be able to apply the remaining balance towards an experience of their choice.
Recipients will be able to book a date that is convenient for them by clicking Redeem and entering in their gift voucher number. If you would like to book on their behalf or book an experience for yourself, you will be prompted to submit a date after checkout by clicking 'Book Now'.