Our Gift Certificate can be applied towards any of our 1,800+ experiences in our 46 regions.
Each experience has its own availability from which your recipient can choose the date and time that is most convenient to them.
And, our gift certificates never expire.
Surprise someone with a gift unlike any other – a Gift Certificate from Cloud 9 Living. Give one gift. Unwrap infinite excitement --- complete with memories to last a lifetime when your recipient picks the perfect experience.
And when it comes to perks, our Gift Certificate goes unrivaled:
- Convenience – You select the certificate value. One gift. Infinite excitement. Need we say more?
- Choice – Recipients choose their own experiences! Our Gift Certificate is applicable towards any of the 1,800+ Cloud 9 Living experiences offered nationwide.
- Flexibility – Recipients can apply their gift certificate towards multiple experiences if its value permits, can combine multiple certificate values towards an experience, or can apply its value towards more expensive experiences if they desire
- Delivery – Email the gift certificate directly to your recipient or print it yourself after checkout. You can also pick the delivery date of your email certificate!
Whether you're shopping for the ultimate hobbyist who does it all, a friend who has it all, or anyone in-between... a Gift Certificate to Cloud 9 Living makes both gift-giving and gift-getting more convenient, customized and exciting than ever!
How do your Gift Certificates work?
Your recipient will be able to apply their gift certificate towards any of our 1,800+ experiences.
Should their chosen experience be of less value than their gift certificate, they will have a remaining unredeemed balance which can be applied towards another experience booking. If their chosen experience is of greater value, they will simply need to pay the difference in price.
What is your Return & Exchange Policy?
Worried they might not like it? Don't be. We have made our Return & Exchange Policy as easy as possible for you and your recipient.
Standard Return Policy
If you wish to return a gift you purchased, for any reason what so ever, just give us a call within 30 days of your purchase and we will issue you a refund. For security reasons, all refunds must be requested by the original purchaser and the refunded money will be remitted only to the original purchaser in accordance with the original payment method. In other words, we can only issue a refund to the person who made the purchase and can only credit the card used in the transaction. No refunds are allowed once a Cloud 9 Experience is booked.
Experience Exchange Policy
Recipients may exchange any un-booked experience at any time prior to the Certificate's expiration date free of charge. Booked Experiences must be exchanged outside of the posted cancellation policy for that particular experience.
Should the recipient choose to exchange for a more expensive experience they will simply need to pay the difference in cost. Should they exchange for a less expensive experience they will be able to apply the remaining balance towards an experience of their choice.
What are my delivery options?
Our Gift Certificates are delivered via email. We can email the certificate directly to your recipient or we can email a printable certificate to you. You will also be able to print the certificate after checkout.
Furthermore, you will be able to select the date which your email certificate is sent to your recipient.
Can I purchase a custom gift certificate amount (ie: $79, $143, etc)?
Yes. If you wish to order a gift certificate with a custom amount, please call us at 1-866-525-6839 and one of our Experience Consultants will be able to assist you.